Ambulances (Hansard, 10 February 1992)

§ Ms. Harman
To ask the Secretary of State for Health (1) if he will state for each metropolitan ambulance authority(a) the percentage of emergency calls responded

Patient transport services: Table 1 1987–88

Quality of service

Emergency calls: response times: non-metropolitan authorities England

Ambulance authority Total number of emergency calls Number where response within 7-8 minutes Percentage of calls where response within 7-8 minutes Time at 50th percentile (minutes)

Cleveland 23,890 18,200 76.2 6.0

Cumbria 12,562 7,828 62.3 6.2

Durham 29,098 17,243 59.3 7.3

Humberside 42,403 30,455 71.8 6.0

North Yorkshire 19,361 12,711 65.7 5.9

Derbyshire 32,556 17,944 55.1 8.0

Leicestershire 31,129 19,304 62.0 8.0

Lincolnshire 16,237 10,300 63.4 7.0

Nottinghamshire 58,018 35,332 60.9 8.0

Cambridgeshire 16,807 8,526 50.7 8.0

Norfolk 25,151 16,028 63.7 6.4

Suffolk 10,313 5,641 54.7 7.5

Bedfordshire 19,495 12,216 62.7 7.0

Hertfordshire 35,981 19,983 55.5 8.0

Essex 62,107 28,901 46.5 8.0

East Sussex 35,221 24,541 69.7 6.0

Kent 51,272 31,709 61.8 7.0

Surrey 47,151 25,984 55.1 6.0

West Sussex 5,734 3,658 63.8 7.0

Dorset 23,200 14,130 60.9 6.2

Hampshire 46,996 24,017 51.1 7.3

Wiltshire 13,452 8,123 60.4 6.6

Isle of Wight 4,199 2,376 56.6 7.1

Berkshire 22,538 10,481 46.5 7.0

Buckinghamshire 16,511 10,060 60.9 7.0

Northamptonshire 18,381 8,361 45.5 7.1

Oxfordshire 12,556 7,187 57.2 7.0

Avon 31,327 20,573 65.7 8.0

Cornwall and Isles of Scilly 14,581 6,658 45.7 9.0

Devon 33,875 21,284 62.8 7.0

Gloucestershire 14,133 9,227 65.3 7.0

Somerset 9,575 5,704 59.6 6.0

Hereford and Worcester 17,482 11,888 68.0 6.0

Shropshire 12,333 6,340 51.4 7.9

Staffordshire 33,875 21,284 62.8 7.0

Warwickshire 13,019 8,643 66.4 6.8

Cheshire 33,031 17,308 52.4 8.0

Lancashire 70,509 49,845 70.7 6.2

Source; KA34.
DH Statistics and management Information (SM12B)1992.
394W
to within seven minutes and (b) the percentage of emergency calls responded to within 14 minutes for each quarter since March 1991;
(2) if he will state for each non-metropolitan ambulance authority (a) the percentage of emergency calls responded to within eight minutes and (b) the percentage of emergency calls responded to within 20 minutes for each quarter since March 1991.

§ Mr. Dorrell
I refer the hon. Member to the reply I gave the hon. Member for Livingston (Mr. Cook) on 24 January at columns391-96.

§ Mr. Robin Cook
To ask the Secretary of State for Health, pursuant to his answer of 24 January,Official Report, columns 392-94, if he will give corresponding figures for ambulance response times for the years 1983 and 1987.

§ Mr. Dorrell
The information requested was not collected centrally until the financial year 1987–88.
The tables show the numbers and percentages of emergency calls being responded to within the standards of eight and 20 minutes for non-metropolitan authorities and seven and 14 minutes for metropolitan authorities for 1987–88.
395W

Patient transport services: Table 2

1987–88

Quality of service

Emergency calls: response times: non-metropolitan authorities

England

Ambulance authority Total number of emergency calls Number where response within 14-20 minutes Percentage of calls where response within 14-20 minutes Time at 95th percentile (minutes)

Cleveland 23,890 23,353 97.8 12.0

Cumbria 12,562 11,855 94.4 20.7

Durham 29,098 28,691 98.6 16.4

Humberside 42,403 42,276 99.7 14.0

North Yorkshire 19,361 18,317 94.6 16.5

Derbyshire 32,556 31,579 97.0 18.0

Leicestershire 31,129 30,462 97.9 17.0

Lincolnshire 16,237 15,572 95.9 20.0

Nottinghamshire 58,018 56,139 96.8 18.0

Cambridgeshire 16,807 15,459 92.0 18.0

Norfolk 25,151 24,441 97.2 17.7

Suffolk 10,313 9,336 90.5 20.5

Bedfordshire 19,495 18,922 97.1 17.0

Hertfordshire 35,981 34,666 96.3 18.0

Essex 62,107 53,709 86.5 17.0

East Sussex 35,221 32,543 92.4 14.0

Kent 51,272 49,536 96.6 18.0

Surrey 47,151 27,044 57.4 13.0

West Sussex 5,734 4,529 79.0 21.0

Dorset 23,200 20,770 89.5 16.4

Hampshire 46,996 40,645 86.5 16.5

Wiltshire 13,452 12,777 95.0 17.0

Isle of Wight 4,199 3,951 94.1 19.3

Berkshire 22,538 21,989 97.6 16.0

Buckinghamshire 16,511 15,711 95.2 15.5

Northamptonshire 18,381 16,779 91.3 15.3

Oxfordshire 12,556 11,818 94.1 20.0

Avon 31,327 30,526 97.4 20.0

Cornwall and Isles of Scilly 14,581 13,173 90.3 25.0

Devon 33,875 32,179 95.0 18.0

Gloucestershire 14,133 13,900 98.4 17.0

Somerset 9,575 8,921 93.2 19.0

Hereford and Worcester 17,482 17,132 98.0 16.0

Shropshire 12,333 11,648 94.4 19.6

Staffordshire 33,875 32,179 95.0 18.0

Warwickshire 13,019 12,700 97.5 16.8

Cheshire 33,031 31,544 95.5 20.0

Lancashire 70,509 69,883 99.1 13.8

Source: KA34.
DH Statistics and Management Information (SM12B) 1992.

Patient Transport Services: Table 3

1987–88

Quality of service

Emergency calls: Response times: Metropolitan authorities

Ambulance authority Total number of emergency calls Number where response within 7 to 8 minutes Percentage of calls where response within 7 to 8 minutes Time at 50th percentile (minutes)

Northumbria Metropolitan 61,148 36,689 60.0 7.0

West Yorkshire Metropolitan 108,519 33,661 31.0 9.0

South Yorkshire Metropolitan 49,099 20,741 42.2 7.9

London Ambulance Service 470,348 97,903 20.8 10.0

West Midlands Metropolitan 115,081 44,698 38.8 7.6

Mersey Metropolitan 108,541 61,161 56.3 6.5

Greater Manchester Metropolitan 149,255 73,135 49.0 7.3

Source: KA34 DH Statistics and Management Information (SM12B) 1992.
396W 397W

Patient Transport Services: Table 4

1987–88

Quality of service

Emergency calls: Response times: Metropolitan authorities

Ambulance authority Total number of emergency calls Number where response within 14 to 20 minutes Percentage of calls where response within 14 to 20 minutes Time at 95th percentile (minutes)

Northumbria Metropolitan 61,148 59,314 97.0 13.0

West Yorkshire Metropolitan 108,519 89,918 82.9 19.0

South Yorkshire Metropolitan 49,099 43,467 88.5 16.4

London Ambulance Service 470,348 400,610 85.2 19.0

West Midlands Metropolitan 115,081 109,788 95.4 13.8

Mersey Metropolitan 108,541 103,478 95.3 13.8

Greater Manchester Metropolitan 149,255 140,300 94.0 14.7

Source: KA34 DH Statistics and Management Information (SM12B) 1992.

§ Mr. Robin Cook
To ask the Secretary of State for Health if he will give the average length of service expected from emergency ambulance vehicles in terms of(a) years and (b) miles; and if he will give for each ambulance authority the percentage of vehicles which meet those specifications.

§ Mr. Dorrell
This information is not collected centrally.

Patient transport services: Table 1 1987–88
Quality of service
Emergency calls: response times: non-metropolitan authorities England
Ambulance authority	Total number of emergency calls	Number where response within 7-8 minutes	Percentage of calls where response within 7-8 minutes	Time at 50th percentile (minutes)
Cleveland	23,890	18,200	76.2	6.0
Cumbria	12,562	7,828	62.3	6.2
Durham	29,098	17,243	59.3	7.3
Humberside	42,403	30,455	71.8	6.0
North Yorkshire	19,361	12,711	65.7	5.9
Derbyshire	32,556	17,944	55.1	8.0
Leicestershire	31,129	19,304	62.0	8.0
Lincolnshire	16,237	10,300	63.4	7.0
Nottinghamshire	58,018	35,332	60.9	8.0
Cambridgeshire	16,807	8,526	50.7	8.0
Norfolk	25,151	16,028	63.7	6.4
Suffolk	10,313	5,641	54.7	7.5
Bedfordshire	19,495	12,216	62.7	7.0
Hertfordshire	35,981	19,983	55.5	8.0
Essex	62,107	28,901	46.5	8.0
East Sussex	35,221	24,541	69.7	6.0
Kent	51,272	31,709	61.8	7.0
Surrey	47,151	25,984	55.1	6.0
West Sussex	5,734	3,658	63.8	7.0
Dorset	23,200	14,130	60.9	6.2
Hampshire	46,996	24,017	51.1	7.3
Wiltshire	13,452	8,123	60.4	6.6
Isle of Wight	4,199	2,376	56.6	7.1
Berkshire	22,538	10,481	46.5	7.0
Buckinghamshire	16,511	10,060	60.9	7.0
Northamptonshire	18,381	8,361	45.5	7.1
Oxfordshire	12,556	7,187	57.2	7.0
Avon	31,327	20,573	65.7	8.0
Cornwall and Isles of Scilly	14,581	6,658	45.7	9.0
Devon	33,875	21,284	62.8	7.0
Gloucestershire	14,133	9,227	65.3	7.0
Somerset	9,575	5,704	59.6	6.0
Hereford and Worcester	17,482	11,888	68.0	6.0
Shropshire	12,333	6,340	51.4	7.9
Staffordshire	33,875	21,284	62.8	7.0
Warwickshire	13,019	8,643	66.4	6.8
Cheshire	33,031	17,308	52.4	8.0
Lancashire	70,509	49,845	70.7	6.2

Patient transport services: Table 2
1987–88
Quality of service
Emergency calls: response times: non-metropolitan authorities
England
Ambulance authority	Total number of emergency calls	Number where response within 14-20 minutes	Percentage of calls where response within 14-20 minutes	Time at 95th percentile (minutes)
Cleveland	23,890	23,353	97.8	12.0
Cumbria	12,562	11,855	94.4	20.7
Durham	29,098	28,691	98.6	16.4
Humberside	42,403	42,276	99.7	14.0
North Yorkshire	19,361	18,317	94.6	16.5
Derbyshire	32,556	31,579	97.0	18.0
Leicestershire	31,129	30,462	97.9	17.0
Lincolnshire	16,237	15,572	95.9	20.0
Nottinghamshire	58,018	56,139	96.8	18.0
Cambridgeshire	16,807	15,459	92.0	18.0
Norfolk	25,151	24,441	97.2	17.7
Suffolk	10,313	9,336	90.5	20.5
Bedfordshire	19,495	18,922	97.1	17.0
Hertfordshire	35,981	34,666	96.3	18.0
Essex	62,107	53,709	86.5	17.0
East Sussex	35,221	32,543	92.4	14.0
Kent	51,272	49,536	96.6	18.0
Surrey	47,151	27,044	57.4	13.0
West Sussex	5,734	4,529	79.0	21.0
Dorset	23,200	20,770	89.5	16.4
Hampshire	46,996	40,645	86.5	16.5
Wiltshire	13,452	12,777	95.0	17.0
Isle of Wight	4,199	3,951	94.1	19.3
Berkshire	22,538	21,989	97.6	16.0
Buckinghamshire	16,511	15,711	95.2	15.5
Northamptonshire	18,381	16,779	91.3	15.3
Oxfordshire	12,556	11,818	94.1	20.0
Avon	31,327	30,526	97.4	20.0
Cornwall and Isles of Scilly	14,581	13,173	90.3	25.0
Devon	33,875	32,179	95.0	18.0
Gloucestershire	14,133	13,900	98.4	17.0
Somerset	9,575	8,921	93.2	19.0
Hereford and Worcester	17,482	17,132	98.0	16.0
Shropshire	12,333	11,648	94.4	19.6
Staffordshire	33,875	32,179	95.0	18.0
Warwickshire	13,019	12,700	97.5	16.8
Cheshire	33,031	31,544	95.5	20.0
Lancashire	70,509	69,883	99.1	13.8

Patient Transport Services: Table 3
1987–88
Quality of service
Emergency calls: Response times: Metropolitan authorities
Ambulance authority	Total number of emergency calls	Number where response within 7 to 8 minutes	Percentage of calls where response within 7 to 8 minutes	Time at 50th percentile (minutes)
Northumbria Metropolitan	61,148	36,689	60.0	7.0
West Yorkshire Metropolitan	108,519	33,661	31.0	9.0
South Yorkshire Metropolitan	49,099	20,741	42.2	7.9
London Ambulance Service	470,348	97,903	20.8	10.0
West Midlands Metropolitan	115,081	44,698	38.8	7.6
Mersey Metropolitan	108,541	61,161	56.3	6.5
Greater Manchester Metropolitan	149,255	73,135	49.0	7.3

Patient Transport Services: Table 4
1987–88
Quality of service
Emergency calls: Response times: Metropolitan authorities
Ambulance authority	Total number of emergency calls	Number where response within 14 to 20 minutes	Percentage of calls where response within 14 to 20 minutes	Time at 95th percentile (minutes)
Northumbria Metropolitan	61,148	59,314	97.0	13.0
West Yorkshire Metropolitan	108,519	89,918	82.9	19.0
South Yorkshire Metropolitan	49,099	43,467	88.5	16.4
London Ambulance Service	470,348	400,610	85.2	19.0
West Midlands Metropolitan	115,081	109,788	95.4	13.8
Mersey Metropolitan	108,541	103,478	95.3	13.8
Greater Manchester Metropolitan	149,255	140,300	94.0	14.7