§ Mr. LlwydTo ask the Secretary of State for Transport if he will make it his policy to extend compensation provisions for rail users outlined in the citizens charter to cover all users of public transport.
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§ Mr. FreemanI welcome the fact that our citizens charter initiative has led British Rail and London Underground to introduce compensation schemes for poor performance. It is for other public transport operators to decide whether to follow their example, but I hope that many will do so.