§ Mr. AdleyTo ask the Chancellor of the Duchy of Lancaster if he will make it his policy that requirements imposed under the citizens charter will continue to be applied to services sold to the private sector.
§ Mr. WaldegraveThe citizens charter applies to all public services, and, in the private sector, to the main utilities where the regulatory bodies play a key role in protecting customers' interests in accordance with citizens' charter principles and in helping to develop competition. We will continue to appoint regulatory bodies following privatisation where it is in the public interest to do so.