§ Ms. WalleyTo ask the Secretary of State for the Environment if he will meet the national home and water safety councils to discuss the implications for their work of the exclusion of non-mandatory services from the citizens charter.
§ Mr. KeyNo. The citizens charter applies to all public services. These include government departments and agencies, nationalised industries, local authorities, the national health service, the courts, police and emergency services, regardless of whether the services that they provide are mandatory.