HC Deb 08 November 1991 vol 198 c317W
Mr. Allen

To ask the Secretary of State for Social Security what proposals his Department has to study the effects of a system of open-plan offices and facilities along the lines of those introduced by the Employment Service; and if he will make a statement.

Miss Widdecombe

Office facilities for the reception of customers is a matter for Mr. Michael Bichard, the chief executive of the Benefits Agency. He will write to the hon. Member and copies will be placed in the Library and the Public Information Office.