§ Mr. MeacherTo ask the Secretary of State for Social Security what was the average annual rate of turnover of staff in his Department's offices dealing directly with the public for each of the last five years; and what were the different rates between clerical and executive grades.
§ Miss WiddecombeInformation is not readily available in the form requested. The table shows (1) the resignation rate for all DSS staff for the three years 1988–89, 1989–90 and 1990–91; earlier years are not available for DSS alone; and (2) the turnover rate for 1990–91 for the units now comprising the Benefits and Contributions Agency field operations.
(1) Resignations, all DSS (2) Turnover field operations 1988–89 1989–90 1990–91 1990–91 Percentage All grades 8.1 7.8 5.2 19.1 EO/LOI 3.0 2.7 1.4 2.7 A0/LOII 8.8 7.8 4.8 6.9 AA 18.0 20.1 14.9 25.8 1 up to and including UG6 Notes.
1. Turnover is defined as resignations, retirements, deaths, dismissals, transfers to other government departments and the termination of fixed-term contracts.
2. There are technical difficulties in deriving accurate turnover figures for 1990–91 because of the effect of restructuring in preparation for Agency status. These figures are the best available at present.
314W
§ Miss WiddecombeThe information requested is given in the table.