§ Sir John FarrTo ask the Secretary of State for Social Security (1) if he will take steps to ensure that his Department's attendance allowance unit, North Fylde Central office, Norcross, Blackpool FY5 3TA, responds with expedition to correspondence from members of the public; and if he will ensure that an acknowledgement card is sent at an early date;
(2) what is the average wait a member of the general public experiences before a reply is received from the attendance allowance unit, Department of Social Security, North Fylde central office, Norcross, Blackpool FY5 3TA.
§ Mr. ScottThe administration of attendance allowance is a matter for Mr. Michael Bichard, the chief executive of the Benefits Agency. He will write to my hon. Friend with such information as is available and copies will be placed in the Library and the Public Information office.