Fenchurch Street Railway

HC Deb 25 February 1991 vol 186 c380W

Mr. Janman

To ask the Secretary of State for Transport what are British Rail's performance targets in the Fenchurch Street line; and what have been their achievements against these.

Mr. Freeman

The table sets out Network SouthEast's quality of service objectives and the Fenchurch Street line's achievement for 1989–90 and for 1990–91 so far.

Quality of service (performance by percentage) Fenchurch Street line
	Objective	1989–90	11990–91
Punctuality ( 5 minutes)
AM Peak	88.0	76.8	85.4
PM Peak	88.0	79.5	76.8
All trains	92.0	87.4	87.6
(Punctuality targets revised 1 April 1990 from 87.5 per cent. AM and PM Peaks and 90 per cent. All Trains)
Service Provision	99.0	97.2	97.7
Cleaning
Heavy Interior (every 28 days)	100.0	96.1	89.3
Exterior (daily)	100.0	96.1	76.1
		1988	1989
Load Factors	am peak	24.1	21.6
sliding door: max. 135 per cent.
slam door: max. 110 per cent.	pm peak	21.5	20.9
1Up to January 1991.
2Passengers in excess of capacity, per cent.