HC Deb 25 February 1991 vol 186 c331W
Mr. Andrew Smith

To ask the Secretary of State for Education and Science what targets his Department works to in answering letters(a) from hon. Members and (b) from the general public.

Mr. Alan Howarth

The Department aims to reply to correspondence(a) within three weeks, and (b) within four weeks of the date of receipt; and to provide an interim reply when a delay is anticipated, for instance in the large number of cases which require an inquiry of an outside body.