HC Deb 19 December 1991 vol 201 c240W
Mr. Amos

To ask the Secretary of State for Transport if he will make it his policy to include British airlines within the provisions of the citizens charter; and if he will make a statement on passenger compensation for delayed or cancelled flights.

Mr. McLoughlin

The citizens charter is a programme to improve public services. I have no plans to extend its scope to cover British airlines, which all operate in the private sector.

Passenger compensation for delayed or cancelled flights is a matter for the commercial judgment of the airlines concerned.

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