HC Deb 09 December 1991 vol 200 cc283-4W
Mr. Michael

To ask the Secretary of State for Wales what guidance or advice he or his officials have given to health authorities and national health service units in Wales regarding the use of the term "customer" in publicity, information to the public, education and training work and in official or internal documents and letters.

Mr. Nicholas Bennett

No specific guidance or advice has been given by the Welsh Office to health authorities and NHS units in Wales on the term "customer". The term is used within the NHS to describe those who come into contact with, or work for, the NHS.