Complaints (Hansard, 30 March 1990)

HC Deb 30 March 1990 vol 170 cc371-2W 371W

§ Mr. Gareth Wardell
To ask the Secretary of State for the Home Department if he will publish in theOfficial Report for each of the last 10 years (a) the number of 372W complaints made against his Department to the Parliamentary Commissioner for Administration, (b) the number of complaints upheld and (c) the action he took on (b).

§ Mr. Waddington
The number of complaints(a) made and (b) upheld in the last 10 years is as follows:

(a) Complaints made (b) Complaints upheld

1989–90 ¹— ¹—

1988–89 31 6

1987–88 32 4

1986–87 28 3

1985–86 25 3

1984–85 34 6

1983–84 25 1

1982–83 30 4

1981–82 39 2

1980–81 50 6

¹Figures not yet available.

When the PCA upholds a complaint it is departmental practice to provide an appropriate remedy.

	(a) Complaints made	(b) Complaints upheld
1989–90	¹—	¹—
1988–89	31	6
1987–88	32	4
1986–87	28	3
1985–86	25	3
1984–85	34	6
1983–84	25	1
1982–83	30	4
1981–82	39	2
1980–81	50	6
¹Figures not yet available.