§ Ms. ShortTo ask the Secretary of State for Employment whether a claimant attending employment service counselling interviews with either(a) a new client adviser, (b) a restart counsellor or (c) a claimant adviser who feels they are being treated unfairly or harshly can ask for the interviewer to be changed; and if he will make a statement.
§ Mr. EggarIf a client wishes to see a different counsellor or adviser this can be arranged.
If no other suitable counsellor or adviser is available the client may see the office manager instead.