§ 1990. Mr. VazTo ask the Secretary of State for the Home Department what was the number of letters unopened in the(a) postroom and (b) registry at Lunar house, Croydon and the nationality department at Liverpool on the first day of each month for (a) 1988, (b) 1989 and (c)
§ Mr. Peter LloydThe available information is set out in the table:
Letters unopened in IND 1988 1989 1990 January 47,469 976 4,726 February 56,067 779 7,663 March 53,091 2,192 6,996 April 33,347 2,982 3,471 May 7,053 940 5,244 June 545 2,371 4,437 July 226 1,630 — August 491 855 — September 253 1,932 — October 2,889 4,498 — November 3,281 8,732 — December 173 4,772 — On average, letters are being acknowledged within three days of receipt in the Department. There are no unopened letters in the Liverpool nationality office, since correspondence is opened immediately on arrival and passed direct to caseworkers.