HC Deb 21 June 1990 vol 174 cc700-7W
Mr. Allen

To ask the Secretary of State for Social Security if he will list the studies conducted inside his Department by management consultants over the last 10 years, naming the consultancy, the cost, the subject and the outcome in each instance.

Mrs. Gillian Shephard

Details of the studies conducted from 1986–87 are shown in the tables. The costs of individual studies are not given, as that could breach commercial confidentiality. Information on the outcome of studies is not collected centrally, and this and information on studies prior to 1986–87 could be provided at disproportionate cost. As the studies prior to April 1989 were undertaken on behalf of the Department of Health and Social Security, some do not relate solely to social security matters.

1986–87

Consultancy Firm and Subject of the Assignment

  • Arthur Young
    • Planning Support to DS Division
  • Cooper and Lybrand
    • Unit Costs at NFCO
  • Coopers and Lybrand
    • Activity Sampling in Social Security Offices
  • Ernst and Whinney
    • Study of Private and Voluntary Residential Accommodation
  • Ernst and Whinney
    • Consultants for Audit and Computer Work
  • Hay MSL
    • Internal Talent Scrutiny Evaluation Programme
  • Institute of Manpower Studies
    • Staffing Implications of Social Security Review
  • Logica
    • Research into Forms
  • MMM Consultancy Group
    • Leaflets Unit Canons Park
  • PA Consulting Services
    • Whole Unit Concept
  • PA Consulting Services
    • Management Information Systems for Regional Directorate
  • Pactel
    • Joint DHSS/Post Office Study of Payment Methods
  • PHH Ltd.
    • Transport Fleet Management and Information System
  • R. H. Rawlinson
    • Pensions Consultant to Social Security Policy Division
  • Research Associates
    • Survey of Employers Reactions to Design of National Insurance Contribution Tables
  • Research Surveys of GB Ltd.
    • Social Security Communications Strategy
  • Sir G. Mosely
    • Review of Senior Open Structure
  • Social and Community Planning Research
    • Communications in HQ
  • Wolff Olins Ltd.
    • Social Security Communications Strategy

1987–88

Consultancy Firm and Subject of the Assignment

  • Arthur Young
    • Review of Forecasting, Planning and Control Systems for Local Office Network
  • Arthur Young
    • Whole Unit Concept: Internal Staffing Factors
  • Cocking and Drury
    • Operational Strategy—Implementation
  • Coopers and Lybrand
    • Regional Organisation Scrutiny
  • DEGW
    • Accommodation Study for Occupation of Richmond Yard
  • Delgat
    • Regional Organisation Scrutiny
  • Enator
    • Review of Forecasting, Planning and Control Systems for Local Office Network
  • Ernst and Whinney
    • Computer Audit Consultancy
  • Gallup
    • Regional Organisation Scrutiny
  • Institute of Manpower Studies
    • Manpower Management Model
  • Institute of Manpower Studies
    • Proteus
  • Linklaters and Paines
    • Personal Pension Scheme Model Rules
  • Logica
    • Regional Organisation Scrutiny
  • Logica
    • Aggregate Performance Indicators
  • PA Consulting Services
    • Whole Unit Concept
  • PA Consulting Services
    • DHSS Information and IT—Framework Study
  • Peat Marwick McLintock
    • Review of Forecasting, Planning and Control Systems for Local Office Network
  • Price Waterhouse
    • Financial Controls
  • Richmond Associates
    • Consultancy on Accommodation
  • Rowe and Maw
    • Personal Pension Scheme Model Rules
  • Sigma
    • Regional Organisation Study
  • Social and Community Planning Research
    • Headquarters Communication Project
  • Systems Design
    • Review of Forecasting, Planning and Control Systems for Local Office Network
  • Touche Ross
    • Recovery of Benefits from Tort Damage Awards

1988–89

Consultancy Firm and Subject of the Assignment

  • Arthur Young
    • Performance Based Systems
  • Arthur Young
    • Integrated Complementing System
  • Arthur Young
    • Efficiency Scrutiny of Fraud: Consultancy Support
  • Arthur Young
    • Quality Assurance Package for Social Security Offices
  • Brook Carmichael
    • North West Region Accommodation
  • Cavendish Tricorne
    • Overbearing Model
  • Coopers and Lybrand
    • Regional Organisation Scrutiny (Follow Up)
  • Coopers and Lybrand
    • DSS Agency Study
  • D. E. Bernard
    • DHSS printing and Publications
  • Enator
    • Performance Based Systems
  • Enator
    • Integrated Complementing System
  • Gallup
    • Staff Attitude Survey in Headquarters
  • INI Systems
    • OSD Manpower Model
  • INI Systems
    • Operational Strategy: Manpower Planning
  • Hoskyns Group PLC
    • Information Centre for Social Security
  • Jones Lang Wootton
    • Regional Organisation Scrutiny (Follow Up)
  • Logica
    • Regional Organisation Scrutiny (Follow Up)
  • M. N. & P. E. Pickett
    • Accommodation Policy
  • Oxford Centre for Management Studies
    • Workload Experiment
  • PA Consulting Services
    • Whole Unit Concept
  • PA Consulting Services
    • Framework Study for Information and IT
  • PA Consulting Services Ltd.
    • Future Rewards Strategy
  • Peat Marwick McLintock
    • Scrutiny of Overseas Branch and Study of Conts/ Compliance: Analysis of Questionnaires
  • Peat Marwick McLintock
    • Performance Based Systems
  • Peat Marwick McLintock
    • Integrated Complementing System
  • Platt White
    • North West Region Accommodation
  • Price Waterhouse
    • Integrated Complementing System

1988–89

Consultancy Firm and Subject of the Assignment

  • Price Waterhouse
    • Integrated Complementing System—Management Group
    704
  • Price Waterhouse
    • Financial Controls
  • Price Waterhouse
    • Career Development
  • Richmond Associates
    • North West Region Accommodation
  • Rowe and Maw
    • Model Rules for Guaranteed Minimum Pensions in Occupational Pensions Schemes
  • Slaughter and May
    • Model Rules for Guaranteed Minimum Pensions in Occupational Pensions Schemes
  • Systems Designers plc
    • Review of Forecasting. Planning and Control Systems for Local Office Network Field Trials
  • Task Force
    • Monitoring Income Support
  • Touche Ross
    • Performance Based Systems
  • Touche Ross
    • Recovery of Social Security Benefits from Tort Damage Awards
  • Touche Ross
    • Financial Information Strategy Study
  • Touche Ross
    • Integrated Complementing System

1989–90

Consultancy Firm and Subject of the Assignment

  • Andersen Consulting
    • Contributions Unit (Agency) Project
  • Andersen Consulting
    • Director of Social Security's Central Unit (DSSO/CU)
  • Andersen Consulting
    • Agency Planning for the Information Technology Services Directorate (ITSD)
  • Andersen Consulting
    • Agency Implementation for ITSA
  • Andersen Consulting
    • Senior Management Information Systems
  • Andersen Consulting
    • Executive Reporting System for the Board of Benefits Agency
  • Applied Learning
    • Establishment of an Open Learning Centre for ITSD
  • Arthur Allwright Associates
    • DPSD Purchasing Consultancy
  • Arthur Young
    • Integrated Complementing System
  • Arthur Young
    • Efficiency Scrutiny of Fraud: Consultancy Support
  • BDO Binder Hamlyn
    • Central Accounting System Study
  • CAS Marketing Services
    • DPSD Purchasing Consultancy (Engagement of New Director)
  • Cavendish Tricorne
    • Local Pay Addition Hazard
    705
  • Cavendish Tricorne
    • Over bearing Model
  • Cavendish Tricorne
    • Local Pay Addition Model
  • Cavendish Tricorne
    • Secondment on various projects
  • Central Computer and Telecommmunications Agency
    • Departmental Information Systems Strategy—Scoping Study
  • Coopers and Lybrand Deloitte
    • Social Security Agency Study: Future Work
  • Coopers and Lybrand Deloitte
    • Senior Management Structure—Organisational Analysis and Design
  • Coopers and Lybrand Deloitte
    • Purchasing Information System
  • Coopers and Lybrand Deloitte
    • Property Consultancy for HQ Relocation
  • Coopers and Lybrand Deloitte
    • Benefit Agency Implementation Team—Development of Project Timetable. Critical Path and Monitoring
  • D. Chislett
    • Review of Computer Security
  • Dun and Bradstreet
    • DPSD Ad Hoc Purchasing Consultancies
  • Easymove
    • Provision of Advice on Information Guides for Staff
  • Enator
    • Integrated Complementing System
  • Ernst and Young
    • Lone Parenthood Consultancy
  • Ernst and Young
    • Departmental Debt Scrutiny
  • Ernst and Young
    • Integrated Complementating System
  • Handley Walker
    • Post Office Counters—Fee Negotiation
  • King's Fund College
    • Director of Social Security's Central Unit (DSSO/CU)
  • Kinsley Lord
    • Social Security Policy Group Consultancy
  • Korn Ferry International
    • Benefits Agency Chief Executive—Consultancy to Assist Selection
  • Lloyd Northover
    • Corporate Image and House Style for DSS Property
  • Logica UK Ltd.
    • Integrated Monitoring System
  • M. Pickett
    • Accommodation Policy
  • Modulus
    • Consultancy Support for the Staff Suggestions Working Party
  • MORI Human Resource Research
    • Headquarters Relocation Preference Exercise
    706
  • Nationwide Anglia Relocation
    • General Relocation Services for Staff
  • PA Consulting Group
    • Review of Management Formula
  • PA Consulting Group
    • Enhancement of the MMD-BMD Data Base at Nottingham Staff Resource Unit
  • PA Consulting Group
    • Pay Flexibilities for the Benefit Agency
  • PA Consulting Group
    • Review of Central Office Management
  • PA Consulting Group
    • Pay Arrangements for ITSA
  • PA Consulting Group
    • Reward Arrangements for the Benefits Agency
  • Peat Marwick McLintock
    • Centralised Receipts Collection System
  • Peat Marwick McLintock
    • Efficiency Scrutiny of Management of the Departmental Debt—consultancy support
  • P-E Inbucon
    • Survey of Local Authorities (Preparations for Community Charge Benefit)
  • Price Waterhouse
    • Administrative Resource Management System
  • Price Waterhouse
    • Integrated Complementing System
  • Price Waterhouse
    • Future Career Development for Staff within ITSD/ITSA
  • Price Waterhouse
    • Forecasting Social Security Expenditure
  • Price Waterhouse
    • Financial Planning and Control
  • Price Waterhouse
    • Performance Measurements for ITSA and CUIT
  • Professor Geoffrey Woodroofe
    • DPSD Purchasing Consultancy (Post Office Counters Fee)
  • Purchasing and Supply Consultants
    • DPSD Ad Hoc Purchasing Consultancies
  • Sema Group
    • Consultancy Support for Integrated Complementing System Project
  • Simmons Relocation Services
    • Advice on Relocation Package
  • The McNeil Robertson Partnership
    • Departmental Personnel Management (DPM) Survey
  • Touche Ross
    • Adminstrative Resource Management System (Phase 1)
  • Touche Ross
    • Integrated Complementing System
  • Touche Ross
    • Finance Information Strategy
  • Touche Ross
    • Benefit Agency Implementation Work (MIS and Fiinance)
    707
  • Touche Ross
    • Patterns of Business Study
  • Touche Ross
    • Adminstrative Resource Management System (Phase 2)