§ Mr. BevanTo ask the Secretary of State for Trade and Industry if he will appoint a Parliamentary Commissioner with a permanent remit to investigate the inadequacies, insufficiencies and failures of travel, tourism and leisure both at home and abroad so as to provide a means of examining and redressing grievances.
§ Mr. Forth[holding answer 21 December 1989]: The Government have no plans to appoint an ombudsman in this area. However, the idea of a tourism ombudsman scheme set up by the industry to resolve disputes between consumers and the travel industry is one which merits serious consideration and which might be a logical extension of the work of the Association of British Travel Agents. If the industry comes up with workable proposals, these would be welcomed by Government.