HC Deb 02 April 1990 vol 170 cc496-7W
Mr. Gareth Wardell

To ask the Secretary of State for Social Security if he will publish in theOfficial Report for each of the last 10 years (a) the number of complaints made against his Department to the Parliamentary Commissioner for Administration, (b) the number of complaints upheld and (c) the action he took on (b).

Mrs. Gillian Shephard

The information required is provided in the table.

Complaints against Department of (Health and) Social Security
(a) Complaints made1 (b) Complaints upheld1
1989 2 2
1988 220 33
1987 200 40
1986 242 48
1985 231 42
1984 237 36
1983 223 29
1982 243 26
1981 260 53
1980 278 50
1 Source: Parliamentary Commissioner for Administration Annual Reports 1980–88.
2 Figures not yet available.
(c) When the PCA upholds a complaint it is departmental practice to provide an appropriate remedy.