§ Mr. Austin MitchellTo ask the Secretary of State for Transport what arrangements there are for consulting consumers on the work and decisions of his Department.
§ Mr. Peter BottomleyThe Department consults extensively on all aspects of its work and decision-making. It issues many consultative documents ranging from specific surveys of customer attitudes to Green Papers. It fully complies with all statutory obligations to hold public inquiries and goes beyond these obligations in consulting the public at an early stage on road scheme proposals.
114WFew consumers fail to offer their experience, views, advice and comments.