§ Mr. McLoughlinTo ask the Chancellor of the Exchequer, further to his written answer of 14 December 1988,Official Report, column 584, what financial and performance targets he has set Her Majesty's Stationery Office for 1989.
§ Mr. LilleyMy right hon. Friend has today laid a further Treasury minute setting HMSO the financial target for 1989 of achieving a profit after interest in current cost accounting (CCA) terms of £1.7 million. This compares with a CCA profit after interest of £0.8 million actually achieved in 1987–88.
I have also set various performance targets designed to improve the efficiency and effectiveness with which HMSO delivers its services. These are:
1987–88 Actual per cent. 1989 Target per cent. Value for money Paper and stationery 6.54 8.0 Office machinery 10.39 11.5 Printing and binding 5.03 8.9 Service and quality Supply Stock catalogue items 87.00 90.00 within 5 working days within 5 working days Publications Dispatch of orders by mail Average of 6 days 90.00 within 5 working days Print procurement Orders delivered to time vital 97.00 100.0 overall 93.00 95.0 Delivered without fault 99.30 100.0 Production Jobs delivered to time basic 94.00 100.0 other 92.00 95.0 Delivered without fault 99.00 100.0