HC Deb 22 June 1989 vol 155 c197W
Mr. Riddick

To ask the Chancellor of the Duchy of Lancaster whether he has any evidence, in the form of comprehensive and reliable consumer surveys, on the state of consumer satisfaction or dissatisfaction with public houses and clubs in Britain.

Mr. Forth

I am aware of two surveys which are relevant. First the Consumers Association conducted a survey of 2,175 adults in May 1987, which formed the basis of their evidence of the Monopolies and Mergers Commission investigation into the supply of beer. A number of questions were asked which related to consumer satisfaction. According to the Consumers Association, of those respondents who said they visited pubs less often than two years previously, the largest single reason was that drinks in pubs were too expensive.

Two thirds of respondents agreed that all pubs should be allowed to sell draught bitter from more than one brewer, and 61 per cent. agreed that pub prices were too high compared with supermarkets and off-licences. More recently, Haig Whisky has published results from a MORI poll of 1,037 adults who go to the pub at least once a month, carried out in 65 constituency sampling points in the second half of May 1989. This survey was carried out to examine attitudes towards the MMC's recommendations for changes in the brewing industry. It showed a majority in favour of the Government implementing the MMC recommendations. Eighty-four per cent. said landlords (that is publicans) should have more freedom to introduce other beers. Sixty per cent. thought the quality of pubs would increase as a result of the MMC recommendations.

The Consumers Association and Haig Whisky have published documents containing the detailed results of their surveys. I am aware of recent reports that a survey commissioned by the Brewers Society comes to different conclusions, but I have not yet seen the details.