§ Mr. FraserTo ask the Secretary of State for Social Security what is the average waiting time for claimants calling personally at social security offices at Crown Dale, Stockwell road and Camberwell New road in Lambeth.
§ Mr. Peter LloydThe average waiting times for callers to two of the offices in question are set out as follows:
Income support (Minutes) Contributory benefits (Minutes) Camberwell New road (Oval office) 55 5 Crown Dale (Crystal Palace office) 39.5 11.5 This information was obtained as a result of sampling at the end of 1988.
The information for Stockwell road (Brixton office) will not be available until the beginning of April.