HC Deb 13 February 1989 vol 147 c32W
Mr. Madden

To ask the Secretary of State for the Environment what representations he has received about disconnections from households with persons of pensionable age and young children.

Mr. Moynihan

The National Association of Citizens Advice Bureaux has made representations on how customers, particularly the elderly and those with young children, could be further protected from any risk of disconnection of water supply for non-payment of bills. Since then the water industry has announced important additional customer safeguards in its proposed revised code of practice on disconnections, to which my hon. Friend the Minister for Water and Planning referred in his parliamentary answer of 9 February at columns772–73.