HC Deb 14 December 1989 vol 163 c779W
Mr. Battle

To ask the Secretary of State for Energy under the regulations for the forthcoming privatisation of electricity, what plans he has to give powers to a regulatory body to ensure that the electricity board must legally give customers every opportunity to pay according to their means.

Mr. Michael Spicer

Under their licences, public electricity suppliers will implement approved procedures for dealing with customers facing difficulties with their bills which will include taking particular account of the consumer's ability to pay. These procedures can be enforced by the director under section 25 of the Electricity Act 1989.