§ Mr. AshleyTo ask the Chancellor of the Duchy of Lancaster how many complaints have been raised in the last year regarding the supply of private hearing aids; and what has been the least common cause of complaint.
§ Mr. ForthMy Department has received one complaint about the supply of hearing aids in the last year. I understand that the Hearing Aid Council has received 79 representations in the same period. The most common cause of complaint was dissatisfaction with the quality of after-sales service.