§ Mr. John GarrettTo ask the Secretary of State for Social Services in respect of the local offices of his Department at Chantry house and Baltic house, Norwich, how many items of unlinked correspondence were recorded each month since 11 April.
§ Mr. ScottFor the months since 11 April 1988, the totals of income support and supplementary benefit correspondence which were unlinked after two days at the Chantry house and Baltic house offices of the Department were:
30 April 1988 31 May 1988 30 June 1988 Chantry house 0 18 0 Baltic house 17 38 4 No records are maintained on unlinked correspondence for other local office benefits.
§ Mr. John GarrettTo ask the Secretary of State for Social Services in respect of the local offices of his Department at Chantry house and Baltic house, Norwich, what was the average number of new claims and cases awaiting review which were recorded as outstanding each month since 11 April; and how many related to supplementary benefit claims and to single payment claims.
§ Mr. ScottThe number of cases outstanding at the two Norwich offices is as follows:
507W
Chantry House Baltic House April May June April May June 1. (a) Income support claims 181 126 125 178 182 273 (b) Assessment reviews 78 44 46 359 173 73 2. (a) Supplementary benefit claims 22 0 0 136 17 1 (b) Single payments 10 0 0 37 3 13 Source: Internal management information statistics. This information is provisional only and subject to amendment.
§ Mr. John GarrettTo ask the Secretary of State for Social Services in respect of the local offices of his Department at Baltic house and Chantry house, Norwich, how many social fund applications were made each month for budget loans; crisis loans and community care grants since 11 April; how many applications in each of these
Norwich (Chantry House) Norwich (Baltic House) April May June April May June Community care grants 23 32 49 5 19 37 Budgeting loans 64 112 163 53 153 226 Crisis loans 61 113 126 33 55 63 These data are provisional and subject to amendment.
Details of the number of applications processed and the number of awards made each month are in the Library.
§ Mr. John GarrettTo ask the Secretary of State for Social Services, in respect of the local offices of his Department at Baltic house and Chantry house, Norwich, what load of current cases each office has carried(a) in the past six months, and (b) since 11 April; how many new claims for income support were made each month; and how many claims were determined.
§ Mr. ScottThe live case load for each office requested is:
Chantry house Baltic house April May June April May June Claims received 879 741 864 520 943 1,017 Determinations made 698 796 865 342 939 926 Source: Internal management statistics. This information is provisional and subject to amendment.