§ Miss MowlamTo ask the Secretary of State for Social Services how many leaflets his Department publishes concerning benefits and benefit entitlement; how many of these are available in minority languages; what are those languages; when such minority language leaflets were published; and how many changes in the benefit system have occurred since that date.
§ Mr. PortilloThe Department currently publishes about 120 leaflets on social security benefits. Only one leaflet is translated into the main ethnic minority languages. This is FB22, a version of the English language leaflet FB 2 "Which benefit?", translated into Chinese, Urdu, Hindi, Gujerati, Bengali and Punjabi.
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Parliamentary constituency 1987 Electorate Horsham 87,229 Huntingdon 87,195 Devizes 87,145 Swindon 87,140 Wokingham 86,587 Westbury 85,708 South Colchester and Maldon 85,302 Peterborough 85,244 Cirencester and Tewkesbury 85,181 Crosby 85,099 North West Surrey 84,295 Ryedale 84,205 The Wrekin 83,796 Chelmsford 83,696 Woking 83,453 Average Constituency Electorate (i) United Kingdom 67,178 (ii) England 69,585
§ Mr. Simon CoombsTo ask the Secretary of State for Social Services if he will list the 20 English non-metropolitan counties which have shown the greatest percentage growth in electorate since 1982; and what has been the percentage growth and actual figures in each case.
§ Mrs. CurrieThe information requested is as follows:
Five translations were made in March 1985. The Chinese version was translated in November 1984 and revised in July 1985. There have been several reprints of these translations.
Because leaflet FB 22 was worded in broader terms than the English version of the leaflet, the numerous changes in the benefit system since the translations have not dated the leaflets. However, following this April's social security reforms, it is intended to publish revised editions of FB 22 as soon as possible.
§ Miss MowlamTo ask the Secretary of State for Social Services what measures are taken to assist ethnic minority claimants who cannot speak English in his Department's offices where there are no officers who can communicate with these claimants.
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§ Mr. PortilloIn offices where there are no staff who can communicate with a claimant who has little or no English, his family, friends, and supporters in the community will act for him. In practice this works well.