HC Deb 10 February 1988 vol 127 c288W
Mr. Madden

To ask the Secretary of State for the Environment if refunds of water charges are available to householders who are dissatisfied with the quality and colour of their water supply; and how many disconnections of water supplies have occurred in the last five years where consumers have refused to pay water charges because of poor quality water.

Mrs. Roe

No refunds of water charges are available.

Mr. Madden

To ask the Secretary of State for the Environment if he will take steps to obtain information on the disconnections of water supplies by(a) water authority and (b) local authority area.

Mrs. Roe

Information on the number of disconnections for non-payment is collected annually by my Department from each water authority. Latest figures for 1986–87 are as follows. Figures by local authority area are not available centrally.

Number
North West 457
Northumbrian 300
Severn Trent 1,000
Yorkshire 293
Anglian 2,268
Thames 576
Southern 1,152
Wessex 0
South West 404
England 6,450