HC Deb 17 July 1987 vol 119 c672W
Mr. Squire

asked the Secretary of State for Transport what progress has been made on agreeing new quality of service standards, as required in the objectives set for British Rail last autumn.

Mr. David Mitchell

I am glad to say that I have agreed with British Rail the new quality of service targets set out as follows. They build on the targets to which the board has been working hitherto. I am assured by Sir Robert Reid that they can be achieved within the resources available. I shall be monitoring their performance closely.