HC Deb 10 July 1986 vol 101 c270W
Mr. Craigen

asked the Secretary of State for Social Services what is the normal waiting time for claimants awaiting his Department's visiting officers; and what was the comparable figure in 1983-84.

Mr. Major

On average it takes 10 days from the time when a case has been referred to a visiting officer of LOI grade until action following the visit has been completed. This is the same as in 1983-84. LOII grade officers, who handle a larger proportion of routine visits, take an average of 23 days to complete action on a visit, compared with 17 days in 1983-84.