§ Mr. Dobsonasked the Secretary of State for Social Services what procedures are followed by district health authorities, regional health authorities and his department in the event of a contractor failing to achieve the standards laid down in a privatised cleaning, laundry or catering contract and if he will make a statement.
§ Mr. Hayhoe[pursuant to his reply, 18 December 1985, c. 236]It is the responsibility of district health authorities to decide what steps need to be taken to bring the performance of contractors up to the required standards. They are expected to refer any proposals to cancel contracts to their regional health authority and the Department so that consideration can be given to whether all reasonable efforts have been made to obtain a satisfactory service.