HC Deb 21 June 1985 vol 81 c263W
Mr. Squire

asked the Secretary of State for the Environment whether a code of practice on the treatment of arrears of water rates has been adopted by any of the water authorities in England and Wales; and if he will make a statement.

Mr. Macfarlane

I am pleased to tell my hon. Friend that a code of practice for domestic customers was adopted by all the water authorities in England and Wales in 1983.

A leaflet, issued by the water industry, entitled "Water Services Bills—How to get help if you can't pay your Bill" is available from all the water authorities, and I am sending my hon. Friend a copy.