HC Deb 20 December 1985 vol 89 c397W

Mr. Madden asked the Paymaster General if he has any plans to alter the arrangements for those signing on for the first time for unemployment benefit; and if he will make a statement.

Mr. Alan Clark

There are no plans to alter the basic method of claiming unemployment benefit for the first time. There is, however, a wide variation of practices within the basic scheme which are designed to meet local circumstances and particularly to suit the available premises; for example, some offices operate an appointment system whereas others need not do so. We are continually looking for ways to improve the service to the public.