§ Mr. Pawseyasked the Secretary of State for Trade and Industry how many complaints have been received by the Post Office about the late delivery of first-class mail and second-class mail and about pilferage during the year ended 1983; and how these figures compare in each case with 1973.
§ Mr. TrippierThe Post Office received 62,400 complaints for the financial year 1982–83, compared with 55,400 for 1972–73 about delays to letters. The Post Office does not maintain a record of complaints about pilfering.