§ Mr. Wilsonasked the Secretary of State for Social Services why an FB2 order form for his Department's leaflets lodged by the Dundee resources centre for the unemployed in November 1983 has not yet been dealt with; whether he is satisfied with the operations of his Canons Park department at Stanmore, Middlesex; and if he will make a statement.
§ Dr. BoysonAn order from the Dundee resources centre for some 300 leaflets was received by the Department's leaflet distribution unit at Canons Park on 29 November and was sent to them on 17 January.
At present there is a delay in dispatching orders, due mainly to the huge demand for leaflets revised for the November uprating and also the Christmas holiday. Some temporary staff have been engaged to assist the dispatch of orders and the situation is improving.
The distribution unit processes approximately 150,000 orders per annum. We are satisfied that the operations at Canons Park are providing a valuable and effective service.