HC Deb 31 October 1983 vol 47 c253W
Dr. Marek

asked the Secretary of State for Transport, pursuant to his reply to the hon. Member for Wrexham, Official Report, 27 October, whether Her Majesty's Government attach greater priority to efficiency or to customer service in British Rail.

Mr. David Mitchell

Since "efficiency" in running the railways includes the provision of good customer service, no question of priorities arises for Ministers.