HC Deb 14 November 1983 vol 48 c327W
Mr. Hanley

asked the Secretary of State for Social Services what acknowledgement is issued for the receipt of written inquiries by his Department's overseas group in Newcastle.

Dr. Boyson

The procedure followed by our overseas branch is to send an acknowledgement in the form of a printed postcard on the seventh working day after receipt of the correspondence, unless a reply has already been prepared and will be sent shortly. However, an acknowledgement may be sent at once if it is clear to the staff dealing with the correspondence that a final reply cannot be prepared within seven days.