§ Mr. Fieldasked the Secretary of State for Social Services if he will list the number of claims for attendance allowance for each month since April 1979, the numbers of staff employed in processing claims and the average length of time it took each month to process the claims.
§ Mr. RossiThe information available is as follows:
379W
Claims to attendance allowance from April 1979 Months* Number of claims‡ Number of staff║ Clearance time¶(weeks) 1979 April 7,377 277 May †13,373 June 10,580 July †l3,827 August 9,885
Months* Number of claims‡ Number of staff║ Clearance time¶(weeks) September 10,017 October †13,811 November 11,220 December 9,701 1980 January †10,853 February 13,005 March 12,699 April †13,574 284 May 10,983 June 11,176 July †13,564 August 10,017 September †13,566 October 12,273 November 12,834 December †12,919 1981 January 11,202 February 14,589 March †18,534 April 12,397 295 May 12,599 June †15,734 July 12,234 August 11,317 September †14,030 October 14,288 November 15,112 December †14,428 1982 January 11,952 February 16,904 13.5 March †17,915 April 14,635 314 May 15,552 380W
1979–80 1980–81 1981–82 £ million Per cent. £ million Per cent. £ million Per cent. A. PATIENT CARE SERVICES (i) Medical Staff Services 438 8.2 587 8.5 646 8.5 (ii) Nursing Staff Services 1,683 31.6 2,345 34.1 2,563 33.6 (iii) Other Direct Treatment Services and Supplies 444 8.3 548 8.0 634 8.3 (iv) Diagnostic Departments 265 5.0 344 5.0 388 5.0 (v) Other Medical and Para Medical Services, Ambulance Services etc. 378 7.1 486 7.0 549 7.2 Total 3,208 60.2 4,310 62.6 4,780 62.6 B. GENERAL SERVICES (i) Unit Administration and Clerical Support Services 312 5.8 386 5.7 434 5.7 (ii) Medical Records 60 1.1 73 1.1 80 1.0 (iii) Training and Education 26 0.5 32 0.5 38 0.5 (iv) Catering 281 5.3 318 4.6 339 4.4 (v) Domestic/Cleaning 322 6.0 379 5.5 408 5.3 (vi) Portering 106 2.0 127 1.8 135 1.8 (vii) Laundry 52 1.0 60 0.9 66 0.9 (viii) Linen Services 85 1.6 98 1.4 105 1.4 (ix) Transport 35 0.6 43 0.6 41 0.5 (x) Engineering Maintenance 153 2.9 189 2.7 220 2.9 (xi) Energy and Utility Services 202 3.8 250 3.6 289 3.8 (xii) Building Maintenance 100 1.9 129 1.9 151 2.0 (xiii) Grounds and Gardens 17 0.3 21 0.3 22 0.3 (xiv) General Estate Expenses 85 1.6 106 1.5 127 1.7 (xv) Miscellaneous Services and Expenses 3 0.1 6 0.1 9 0.1 Total 1,839 34.5 2,217 32.2 2,464 32.3
Months* Number of claims‡ Number of staff║ Clearance time¶(weeks) June †17,438 July 14,789 August †l7,284 September 14,285 14.2 October 15,284 November †20,680 December 12,896 1983 January 14,899 322 * Figures relate to four-week period form entries marked † where five-week period shown. ‡ New claims received at DHSS regional offices. ║ Estimate does not inlcude doctors who carry out medical examinations in connection with attendance allowance claims. ¶ Average time based on sampling exercise.