HC Deb 27 July 1981 vol 9 cc298-9W
Mr. Foulkes

asked the Secretary of State for Energy what arrangements will be made for elderly people who require advice and assistance with payment of bills when these services are no longer available from gas showrooms.

Mr. Norman Lamont

I have nothing further to add at this stage to what my right hon. Friend the Minister for Consumer Affairs told the House in her statement of 8 July. No solution that generally inconvenienced consumers would be acceptable to the Government. She also made clear the Government's wish that the British Gas Corporation should maintain some consumer contact points.