HC Deb 02 May 1980 vol 983 cc685-6W
Mr. Faulds

asked the Secretary of State for Trade if he is satisfied with the operation of the Trade Descriptions Act as it applies to notices in railway timetables that a buffet will be part of a particular train when no such buffet is provided.

Mrs. Sally Oppenheim

Although I sympathise with the plight of travellers who find themselves on a train where catering services have been cancelled without warning, I believe this type of problem is at present better dealt with through the nationalised industry consumer council arrangements. Indeed, train catering services have been looked at by the Central Transport Consultative Committee for Great Britain which has recommended that stations should clearly show when catering services are not going to be provided so that passengers can obtain refreshments from alternative facilities.

THE PILOTAGE COMMISSION
Dr. Denis Rebbeck, C.B.E. Company Director
Mr. G. W. Brimyard No full-time employment
Captain A. F. Dickson Retired from full-time employment
Mr. G. S. C. Clarabut, D.S.O., D.S.C. Chairman and Managing Director, Crescent Shipping
Mr. K. Cooper Chief Executive, Med way Port Authority
Mr. J. P. Davidson Chairman, Clyde Port Authority
Captain P. F. Mason Elder Brother, Trinity House
Mr. B.I. Evans Self-employed marine pilot
Mr. H. Frith Self-employed marine pilot
Mr. N. C. Walker Self-employed marine pilot
NATIONAL METROLOGICAL CO-ORDINATING UNIT
County Councillor Dr. P. C. Price (Stockton-on-Tees) Research Consultant
County Councillor P. H. Duggan (Didcot) Marketing Officer, British Rail
Councillor P. Cather (London) Printer
County Councillor G. C. Waterer (Essex) Farmer
Councillor M. E. Kerry (Leamington Spa) Retired from full-time employment
Councillor Y. B. Jackson (Mrs.) (Leeds) Housewife
Councillor A. Hope (Sutton Coldfield) Company Director
Councillor J. Jennings (Kilbirnie, Ayr) Employment at British Steel

established on 1 April 1976 and comparable figures for earlier years are not available. The identifiable costs of the clerk's function for 1976–77 and subsequent years are as follows:

British Rail has undertaken to the committee to improve arrangements where possible. I hope that some improvement will soon be apparent.

A traveller who has not obtained a satisfactory response from British Rail to a specific complaint should approach his local transport users' consultative committee, with which I shall certainly keep in touch to ascertain the volume of such complaints.

Back to
Forward to