HC Deb 15 December 1980 vol 996 c29W
Mr. Normanton

asked the Chancellor of the Exchequer whether he will arrange for all civil servants of his Department who come in direct contact with the public to be identifiable by wearing a conspicuous name tag.

Mr. Peter Rees

[pursuant to his reply, 11 December 1980 c. 802]: In the Treasury, contact is usually by appointment with a named member of staff so name tags are unnecessary.

Inland Revenue and Customs and Excise staff do not wear name tags, but are encouraged to give their names when specifically asked to do so by members of the public.

As regards the Department for National Savings there are only two areas (Marketing and Information and the Premium Savings Bond Office) where staff regularly meet the public; and in both cases it is the general practice for staff to wear name badges.