§ Mr. Nicholas Wintertonasked the Minister of Transport how many complaints he has received so far in 1980 from (a) hon. Members and (b) members of the public concerning the day-to-day running of the Driver and Vehicle Licensing Centre in Swansea.
§ Mr. Kenneth ClarkeMy right hon. Friend and I have received 396 representations about the centre from hon. Members and 215 from members of the public during the period January to November 1980. In addition, hon. Members have raised 234 cases direct with the centre under the special facilities available to them for dealing with constituents' straightforward problems. Many of the inquiries have been about policies and procedures for driver and vehicle licensing rather than complaints.