HC Deb 07 August 1980 vol 990 c330W
Mr. Greville Janner

asked the Minister of Transport whether he will issue a general direction to the nationalised industries for which he is responsible that all those employed by them who have contact with the public by telephone shall give their names at the caller's request.

Mr. Fowler

This is a matter for the industries themselves. My powers to give directions do not extend to management matters of this kind.