HC Deb 06 August 1980 vol 990 c187W
Mr. Greville Jannar

asked the Secretary of State for the Environment whether he will issue a general direction to the nationalised industries for which he is responsible that all those employed by them who have contact with the public by telephone shall give their names at the caller's request.

Mr. Heseltine

No; this is a matter for the managements of the industries concerned.