§ Mr. David Youngasked the Secretary of State for Social Services what official complaints procedure operates for artificial limb centres; if he will give an outline of the procedure; and if he is satisfied that it is adequate.
§ Mr. PrenticeI am pleased that complaints about artificial limb and appliance centres are infrequent; they are each investigated in the most appropriate manner according to their nature. I would like the opportunity to make inquiries if the hon. Member is aware of a case of dissatisfaction.