§ Mr. Hooleyasked the Secretary of State for Social Services why Mrs. M. Cawthorne, 2 Wakefield Close, Sheffield 12, has been deprived of her child benefit order book since 13 March by his office in Washington, Tyne and Wear, and can obtain no courtesy or information from that office.
§ Mr. PrenticeMrs. Cawthorne's child benefit order book was recalled to the Child Benefit Centre for adjustment after she reported that her son would be staying at school until June 1979. It was received at the centre on 20 March 1979. The issue of order books was suspended between 28 March 1979 and 1 May 1979 owing to industrial action and work accumulated during the interruption. A letter of apology and explanation for the656W delay was sent to Mrs. Cawthorne on 11 June. An order book has now been issued and all arrears have been paid.