§ Mr. Michael Brownasked the Minister of Transport if he is satisfied with the present operation of the Driver and Vehicle Licensing Centre; and what is the average waiting period for the issuing of a vehicle licence.
§ Mr. Kenneth ClarkeOverall performance has improved since the transfer to the centre of the 35 million driver and vehicle records was completed last year. Completion of the transfer provides a more stable situation and we are looking for ways of further improving service to the public.
Vehicle licences are issued by the Department's local vehicle licensing offices (LVLOs) and by authtorised post offices. 85 per cent. of applications are made in person and dealt with on the spot. Most postal applications are dealt with by the LVLOs within two days.