HC Deb 14 June 1977 vol 933 cc107-8W
Mr. Arthur Lewis

asked the Secretary of State for Social Services whether he Will give the average time taken by his Department to send formal acknowledgements of receipt and replies to letters sent to him generally and by Members of Parliament in particular; how these times compare with a stated period as long ago as may be conveniently recorded; and what action he has taken or intends taking to expedite these replies to the taxpayer and their elected representatives.

Mr. Deakins

Figures of this kind are not readily available. We aim to reply as quickly as possible to all correspon- dence but are seeking at all times ways of improving performance.

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