§ Mr. Arnoldasked the Secretary of State for the Environment whether he will take action to prevent officials in his Department, when dealing with a single series of correspondence with members of the general public, from concealing their identity, by, inter alia, simply signing per pro their superior.
§ Mr. ShoreMy Department's office instructions provide that unless there are special reasons to the contrary, letters should be signed by the officer dealing with the case and should bear his or her name, location and telephone number.