Western Health and Social Services Board

HC Deb 26 October 1976 vol 918 cc188-90W

Mr. Wm Ross

asked the Secretary of State for Northern Ireland if he will summarise and list all the complaints made by the public in each of the last three years, or three financial years if more convenient, against all services the provision of which is the responsibility of the Western Health and Social Services Board, and detail the category of services involved.

Mr. Carter

Following is the information:

	1973–74*	1974–75*	1975–76*
	Complaints made to	Complaints made to	Complaints made to
	Northern Ireland Department of Health and Social Services	Western Health and Social Services Board	Northern Ireland Department of Health and Social Services	Western Health and Social Services Board	Northern Ireland Department of Health and Social Services	Western Health and Social Services Board
		Headquarters	Districts		Headquarters	Districts		Headquarters	Districts	Totals
1. Community health services	1	1	Nil	Nil	Nil	1	1	1	Nil	5
2. General practitioner contracting services	4	3	Nil	2	6	Nil	4	9	Nil	28
3. Hospital services	3	7	4	3	9	7	6	16	6	61
4. Personal social services	12	1	Nil	8	2	Nil	14	4	Nil	41
5. Employment matters	8	1	5	9	3	Nil	7	13	2	48
6. Others	Nil	1	Nil	Nil	2	Nil	Nil	1	Nil	4
Totals	28	14	9	22	22	8	32	44	8
Overall Total		51			52			84		187
* 1st October to 30th September.