HC Deb 16 June 1976 vol 913 cc164-5W
Mr. Arthur Lewis

asked the Secretary of State for the Home Department whether, in view of adverse comments made by the Parliamentary Commissioner on the neglectful manner in which his Department deals with mail from taxpayers and their Members of Parliament and the long time taken to reply to letters as detailed in his report on Mr. R. J. Anthony and Mr. D. Archer, he will take some action to expedite the replies to correspondence sent to his Department.

Dr. Summerskill

The comments by the Parliamentary Commissioner for Administration to which reference is made concerned delays in one particular case and acknowledged that remedial action had already been taken in an effort to guard against a repetition. Staff are fully aware of the need for replies to be sent with the least possible delay, and arrangements for the handling of correspondence are continuously under review.

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